FAQ

  • What areas do you serve?

    We proudly serve clients from Lisle, IL and surrounding areas including Naperville, Downers Grove, Wheaton, Glen Ellyn, and other western suburbs of Chicago. Whether you're local or visiting, you're always welcome at our salon.

  • What should I do after a keratin treatment?

    After a keratin treatment, it’s important to avoid washing your hair, tying it back, or using any hair clips for at least 72 hours. Use only sulfate-free shampoos and conditioners to maintain the longevity of the treatment. Our stylists will provide full post-care instructions during your visit.

  • What is your cancellation policy?

    We kindly ask for at least 24 hours’ notice for any cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. This helps us accommodate other clients and respect everyone’s time. Visit our policy page to know more about this.

  • Do you offer online booking?

    Yes! You can easily book appointments online through our website at www.blendhairandskincare.com. If you encounter any issues or need help choosing a service, feel free to call us directly.

  • How early should I arrive for my appointment?

    We recommend arriving 5–10 minutes early to settle in and ensure your appointment starts on time. For first-time clients, arriving a bit earlier also gives you time to fill out any necessary forms or discuss details with your stylist.

  • What products do you use in the salon?

    We use only high-quality, salon-grade products that are safe and effective for your hair and skin. Our team selects products based on your unique needs, and we offer sulfate-free, cruelty-free, and color-safe options.

  • Can I bring my child or a friend to my appointment?

    To maintain a calm and relaxing environment for all guests, we kindly ask that only those receiving services remain in the service area. Children are welcome if they are receiving a service and are supervised at all times.

  • How do I know which stylist or service is right for me?

    We offer a free consultation to help match you with the right stylist and service based on your hair goals, texture, and lifestyle. You can also read about our stylists on our website to learn more about their specialties.

  • What if I’m not happy with my service?

    Your satisfaction is our top priority. If you are not fully happy with your service, please contact us within 72 hrs so we can make it right. We want every guest to leave feeling confident and beautiful.

  • Do you sell gift cards?New List Item

    Yes, we offer gift cards in various amounts, perfect for birthdays, holidays, or just because. Gift cards can be purchased in-salon or online for your convenience. click https://www.blendhairandskincare.com/giftcards to buy online